One-off maintenance · service plans
Air conditioning maintenance and service plans, made clear.
Across Berkshire and surrounding areas, request a defined one-off visit or ask us to prepare a service plan around your saved equipment. Exact visits, coverage, price, exclusions, renewal and cancellation terms are shown before acceptance.
Service plans are prepared for your systems, not sold as a vague, one-size-fits-all subscription.
Ask about a plan in My21Aircon. If the equipment is suitable, we can send an exact, versioned offer for you to review; it does not become active until you accept its stated price, coverage and terms.
Ask about a service plan
When you need a visit
One-off maintenance
A defined visit for the identified equipment
Scope and price agreed before booking
Findings and next steps explained
For ongoing care
Service plan
Prepared for you
A proposed schedule based on the system and use
Equipment, visits and exclusions listed in writing
Billing and cancellation terms supplied before agreement
How service plans work
No cover starts until the exact offer is clear.
- How does a plan start?
- Send the equipment details in My21Aircon. We review eligibility and prepare an offer for the listed systems.
- When is it active?
- Only after you review and accept the exact plan revision, price, covered equipment and maintenance terms.
- How is it managed?
- My21Aircon shows the active agreement, covered systems, next visit, service history, renewal details and current terms.
Is something wrong?
Fault diagnosis is separate from routine maintenance.
Start with the symptoms, equipment and any error code. The diagnostic scope and charge are confirmed before booking.
What a plan proposal should tell you.
Do not rely on a headline monthly figure. Check the full annual commitment and exactly what happens when you need help.
- Price and billingMonthly and annual total, payment timing and any price-change process.
- Eligible equipmentThe units, condition requirements and any inspection needed before cover starts.
- Planned visitsFrequency, visit scope, booking process and treatment of missed visits.
- Faults and call-outsResponse basis, diagnostic charges and whether labour, parts or refrigerant are included.
- Exclusions and limitsPre-existing faults, fair-use limits, access, consumables and unsupported equipment.
- Renewal and cancellationMinimum term, renewal, cancellation rights and what happens when you move home.
One request. An exact option.
Tell us the make, model, number and condition of your units. Request one-off maintenance or ask us to prepare a service-plan offer inside My21Aircon.