Air conditioning servicing and repair, clearly scoped.
Across Berkshire and surrounding areas, tell us what the system is doing and identify the equipment if you can. We confirm the right visit, its scope, price and an available appointment.
Maintenance visit
The exact checks depend on the equipment, its condition and the agreed service scope. We confirm these before booking.
Fault diagnosis and repair
Start by describing the fault, equipment and any error code. We will confirm the diagnostic charge and availability before booking.
How a repair request works.
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Step 1
Describe the fault
Share the symptoms, model details, error codes and anything that changed before the problem began.
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Step 2
Confirm the visit
We agree the diagnostic scope, visit charge and an available appointment before a booking is made.
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Step 3
Diagnose
The engineer inspects and tests the system, then explains the findings and any limits to the diagnosis.
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Step 4
Approve next steps
Any repair, replacement part or return visit is priced and agreed before that additional work begins.
Give the engineer context before the visit.
My21Aircon lets you select saved equipment, describe symptoms, add private photographs, confirm the proposed appointment and keep the engineer's findings and service report against the right system.
Prefer a service plan?
See the dedicated plans page for the current options. Confirm the price, eligibility, included visits, response terms, exclusions and cancellation conditions before joining.
Ready to request the right visit?
Use the secure portal and have the make, model, postcode and any error code to hand if you can.